In all other courts, the next date set for a hearing is at least within two to three months. But in MahaRERA, the date for the next hearing itself takes more than a year. Matters are often adjourned sine die, which means without giving the next date. Shares Anil Dsouza, secretary of the MahaRERA Bar Association.
Around 300 fresh complaints are filed with MahaRERA in a month. However, almost a similar number of complaints are disposed of by the two benches in a month.
Jayshree Sukhadia, who lives in Chira Bazaar, filed a complaint with MahaRERA in October 2020 against a project promoter in Neral who allegedly demanded additional payment and failed to refund her Rs 13 lakh paid for a flat booked in 2017 when she requested a refund.
The first hearing on Sukhadia's complaint occurred a year later, in October 2021 and the matter was referred to the conciliation forum. However, with 6,989 of the 21,274 cases filed with MahaRERA in the process of being heard or still pending.
MahaRERA was established to provide justice to home buyers who unscrupulous developers are exploiting; the slow processing of complaints has adversely affected them, leading some to prefer filing complaints with the consumer court instead.