Haryana RERA Chairman Advocates Conciliation Bench for Quick Complaint Resolution

Arun Kumar, the new H-RERA chief, pushes for a conciliation bench to expedite complaint resolution, ease pressure on courts, and enhance transparency.

Arun Kumar, the newly appointed head of the Haryana Real Estate Regulatory Authority (H-RERA) in Gurgaon, has advocated for the establishment of a conciliation bench. On his inaugural day in office, Kumar urged senior officials to address allottees' complaints within the standard 60-day timeframe.

The proposed conciliation bench holds the promise of relieving pressure not only on H-Rera but also on civil courts burdened with a backlog of cases. By offering an alternative avenue for dispute resolution outside formal H-RERA proceedings, Kumar envisions a more efficient and transparent functioning of the regulatory authority.

In his inaugural meeting with H-RERA officers, Kumar outlined the primary objective of the authority – to promptly address allottees' complaints. He stressed the importance of reaching out to the public through awareness campaigns, underscoring the need to make H-RERA's processes more accessible and transparent.

H-RERA Gurgaon, established on February 5, 2018, under the leadership of KK Khandelwal, witnessed the introduction of a mediation forum during his tenure. Khandelwal's foresight paved the way for a panel of skilled mediators specialising in real estate dispute resolutions.

Arun Kumar, formerly the director general of the Directorate General of Civil Aviation (DGCA), brings a wealth of experience to his new role. His vision includes innovative solutions such as building micro airports in smaller cities to decongest major airports, a concept he successfully implemented during his tenure.